↩️ Refund Policy

Returns & Refunds

30-day money back guarantee — no questions asked

🛡️

Shop With Confidence

We stand behind every box we ship. If you're not completely satisfied with your Seven Oceans Emergency Food Ration — we'll make it right.

30-day money back guarantee. Simple, honest, no fine print.

📋 Policy

Our Refund Policy

Everything you need to know

📅

30-Day Window

You have 30 days from the delivery date to request a refund.

No questions asked. No restocking fees.

📦

Product Condition

  • Unopened boxes — full refund
  • Opened boxes — partial refund
  • Damaged on arrival — full refund
💳

Refund Method

Refunds are issued to the original payment method.

For crypto payments — refund in USDT at current rate.

⏱️

Processing Time

  • Card refunds: 5-10 business days
  • Crypto refunds: 24-48 hours
  • Confirmation email within 24 hours
📝 How To

How to Request a Refund

Three simple steps

1️⃣

Fill the Form

Complete the refund request form below with your order details.

2️⃣

Get Return Label

We'll send you a prepaid return label within 24 hours (US only).

3️⃣

Ship It Back

Drop the package at any USPS location. Refund issued once we receive it.

📩 Submit Request

Refund Request Form

We'll respond within 24 hours

Tell us about your order

We'll reply to your email within 24 hours with return instructions.

❓ FAQ

Common Questions

Quick answers

❓

Do I pay for return shipping?

No — we provide free prepaid return labels for all US orders.

❓

Can I cancel before shipping?

Yes — email us within 2 hours of ordering for a full refund.

❓

What if my order never arrives?

If not delivered within 30 days, we ship a replacement or refund 100%.

❓

International refunds?

Available — but return shipping is the customer's responsibility outside the US.

Shop with Confidence

30-day money back guarantee on every order.

✓ Free shipping · ✓ Ships from USA · ✓ 30-day returns